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State of Emergency Business Assistance Information

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This communication is from the City of Orlando regarding business assistance information from the State of Florida in this declared State of Emergency.  Please read this in its entirety and be sure to have your business complete the Business Damage Assessment survey from the State. 


Downtown South Business Owner:

Our community and your district in particular, were shaken by the events on June 12th.  The City of Orlando would like to thank you for your generous support of local, state and federal responders that are working in and around the affected area.

At the same time, we understand and are sympathetic to the resulting impacts of this incident and subsequent investigation, including complete business shutdowns and indefinite road closures.  We realize that these unintended effects not only create undue burdens for your business but your employees and families as well.

As a City, we aim to provide you with all the information regarding available assistance to minimize the financial impact on your business as well as up to date road closure information.   We appreciate your choosing the City of Orlando as home to your business and look forward to Downtown South being fully operational and open for business very soon.

Communication efforts are underway.  The City of Orlando website is the best source for acquiring the most up to date information.  All updates, including road openings, are posted here:

The City is encouraging all business owners to contact their insurance companies for information about your policies.  Many business insurance policies include Business Interruption Insurance for situations such as this.  Please contact your insurance company as soon as possible.

The State of Florida Emergency Operations Center has activated the Florida Virtual Business Emergency Operations Center to provide assistance to local businesses impacted by the terror attack in Orlando.   The program is managed by the Florida Department of Economic Opportunity (DEO) and will survey businesses affected by the tragedy. DEO will share the results with various state and local agencies to implement appropriate relief programs.

Affected businesses should complete a Business Damage Assessment survey that will be used to determine which emergency support programs might be beneficial to help impacted local businesses. Local and state officials will use this information to quickly provide any needed assistance programs. 

The survey can be obtained at  by selecting the “Orlando Emergency Event” event.  

Additional information:

OrlandoUnited  — Want to Help?

City of Orlando Family Assistance Center

The OneOrlando Fund


Warm regards, 



Lillian Scott-Payne
Business Development Division Manager
Business Development Division
Economic Development Department
City of Orlando
400 South Orange Avenue
Orlando, FL 32801
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Contact Downtown South | 407-715-3315

918 South Orange Ave, Orlando, FL 32806